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Warranty / Returns Policy For Drop-Shippers.

I am a drop ship seller - what do I do if my customer has a problem with a Anycig product that I sold to him?

All of our products are covered by a 12-month warranty, for refund, replace and repair.

If you are drop-shipping, any product returns (and all the communications) will have to be handled through you, because you are Anycig’s customer. In fact it is probably in your interests for the customer not to know about Anycig and deal directly with you, for reasons of safeguarding your business.

In practice, it is possible for you to discuss any return issue with us, and provide our return code and address to your customer. Then they can post a faulty item back to us in China and we can ship the replacement directly to them, without you having to handle any products. Obviously this is the most suitable solution when your customers are in different countries.

In terms of customer support and technical support for devices, the responsibility rests with the vendor, i.e. YOU if you are drop-shipping. We will of course provide as much help to you as we can, and with technical questions it may simply be a matter of relaying our information to your customers.


What Do Our Customers Say?
I am a SERIOUS vaporer and have compared prices at MANY websites. The prices, delivery times and quality are excellent. Keep them in your "favorites" and use them for ALL your e-cigarette needs. I use this site as my ONLY Joye 510 accessories site. Keep up the good work. "

EnglishWilliam

The Energy Cow (Red Bull) e/liquid is AWESOME.. The taste last far longer than any other flavors I have tried.. My new favorite is now the Energy Cow (Red Bull)..
Thank you anycig.. You have an AMAZING company/products, and I WILL always return here.. "

EnglishTanya

thanks guys it's a good product, and so quick shipping "

Englishghazwan


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